Greenville, North Carolina, Assistant Director for Loans Position Number: 500660 Full Time or Part Time: Full Time Anticipated Recruitment Range: $45,000 - $49,000 Position Type: Non-Faculty Job Category: Non-Faculty Instructional & Research Organizational Unit Overview: The Office of Student Financial Aid is to offer a comprehensive financial aid program that attempts to meet the financial needs of all university students, utilizing aid programs from all sources students are believed to be eligible, designing financial aid packages in ways which assist students in achieving a quality education and support their academic objectives. Further, to remain eligible to participate in all available funding sources by maintaining compliance and providing data to funding sources and campus partners. The Office of Student Financial Aid at East Carolina University is responsible for administering and processing all Federal, State and other financial aid programs for students enrolled at ECU. Job Duties: The primary purpose of this financial aid counselor position is to advise students and parents about financial aid programs, eligibility requirements, financing options, policies and procedures at the University. The counselor provides information and advice about all financial aid programs. The counselor reviews and analyzes financial aid applications and records. The counselor resolves conflicting information, investigates unusual situations, and decides the outcome. Position will provide a variety of financial aid information to students. 10% Website: Maintains financial aid website. Coordinates, updates and adjustments as needed. 25% Counseling Duties: Advise and counsel students and parents about financial aid programs, eligibility requirements, financing options and policies and procedures at the university. The Assistant Director provides information and advise about all financial aid programs, not just the program being administered. This is done via telephone with students and parents and in person, helping with walk-in or e-appointments with students as assigned. 25% Supervision/Training: This administrator supervises the work of the Accounting Technician support staff who will pull in loan applications, ensure they are uploaded to Xtender for distribution to the Counseling staff. Further, this administrator will ensure that all counseling staff are trained on any changes to software or program requirements before each academic term and peak processing cycle begins. 28% Reconciliation/Overaward: Upon receipt of loan certification requests this administrator will ensure that private, bank initiated education loans are correctly noted in Xtender, that student eligibility is reviewed, loans are entered, certified, exported, accepted, funded, and disbursed on student accounts in accordance with federal, state and institutional guidelines. This administrator will work with the Financial Aid Office Accountant and Assistant Director for Federal programs to ensure that loans are backed-off and returned in a timely fashion if the student is not eligible for the funds. This Administrator will monitor to prevent over-awards. 5% Training: Participate in semester and annual training to ensure familiarity with Federal Title IV statutory and regulatory requirements and recommend policies and procedures to ensure compliance in overall financial aid operation. Provide assistance in the development of institutional financial aid policy, procedures, and philosophy in conjunction with the director and associate director. 7% Accuracy: This Administrator is responsible for ensuring that website is current on terms of all loan materials; that federal regulations are understood by all staff touching loans; that enterprise software is current and annual set-up is accomplished and maintained. The expectation is that this administrator will seek to stay current on all appropriate rules and regulations regarding loans administered and disbursed on main and west campuses. The position will do this by seeking out and making time for on-going professional development both for themselves and their colleagues. This position is contingent upon available funding. Minimum Education/Experience: Bachelors degree; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions. License or Certification Required by Statute or Regulation: n/a Preferred Experience, Skills, Training/Education: Masters preferred with a minimum 3 years experience in Title IV financial aid operations and/or three years banking and lending experience. Special Instructions to Applicant: East Carolina University requires applicants to submit a candidate profile online to be considered for the position. Candidates must also submit a cover letter, resume, and a list of three references, including contact information, online. Applicants must be currently authorized to work in the United States on a full-time basis. Two to three original letters of reference are required for employment. Please be aware that if selected as a candidate of choice, an automatic e-mail will be sent to the individuals entered in the References section of the PeopleAdmin applicant tracking system. Letters of reference submitted via the PeopleAdmin applicant tracking system will be verified and considered towards meeting this requirement. Additional Instructions to Applicant: In order to be considered for this position, applicants must complete a candidate profile online via the PeopleAdmin system and submit any requested documents. Additionally, applicants that possess the preferred education and experience must also possess the minimum education/experience, if applicable. Unless otherwise identified in the applicable job posting and consistent with University policy, the University will principally employ individuals who reside in the State of North Carolina to the greatest extent practicable. As such, most positions at East Carolina University require employees to live and work in North Carolina (or live within a reasonable daily commuting distance from their duty station) after hire. Candidates should be prepared to relocate within a reasonable, agreed-upon time after an offer of employment has been made and accepted to meet this requirement. Job Close Date: Open Until Filled: Yes Initial Screening Begins: 06/08/2026 To apply, visit https://ecu.peopleadmin.com/postings/93641 Copyright 2025 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-d2a1ac431b85104e9e9689df0e5f3dca